OD&L Bite-Sized Training - Fundamentals of Effective Communication in the Workplace

Fundamentals of Effective Communication in the Workplace

Communication serves as the foundation of every aspect of an organisation and is integral to its success and the success of its employees. Whether it's writing an email, sending a report, taking part in a meeting, making a phone call or giving a presentation, most of your working day will likely be spent communicating. In this session we will look at why effective communication as a skill is so important in the workplace, explore the 4 main communication methods, examine how our communication could be perceived by others, and learn some tips and tools.

Course Learning Outcomes

By the end of this session you will be able to:

•  Describe different types of communication and how they are used in the workplace
• Recognise the skills required for effective communication
• Understand the impact that communication can have on how people are perceived by others
• Identify how effective communication can overcome challenges in the workplace

Before booking please seek prior authorisation from your line manager.

Please advise if you have any underlying disabilities, or Equality related circumstances, that requires consideration to a reasonable adjustment to help facilitate your attendance.

IN ORDER TO REGISTER FOR THIS EVENT, IT IS RECOMMENDED THAT YOU USE GOOGLE CHROME AS YOUR WEB BROWSER.